Frequently Asked Questions

Frequently Asked Questions​

GENERAL QUESTIONS

Explore answers to commonly asked questions about our hotel to enhance your stay.

Check-in time is typically at 10:00 AM, and check-out time is at 11:00 PM. Early check-in and late check-out may be available upon request, subject to availability.

Yes, we offer FREE parking to our guests.

 

Yes, we provide shuttle service, available for an additional fee. Please contact us in advance to arrange transportation.

Please refer to your booking confirmation or contact us for more information.

Yes, our hotel is fully accessible for guests with disabilities. Please inform us of any specific requirements when making your reservation so we can ensure your comfort.

Our team will reach out via your preferred contact method within 48 hours to discuss your enquiry further.

We can accommodate weddings, corporate meetings, conferences, and private events.

We recommend booking at least 3-6 months in advance to ensure availability, especially during peak seasons.

Yes, our experienced event team is here to assist with planning and coordinating all aspects of your event.

We provide a variety of catering options, including buffet, plated meals, and customisable menus to suit your preferences.

Our meeting spaces come equipped with high-speed Wi-Fi, AV equipment, and customizable seating arrangements.

Pricing varies based on the event type, guest count, and specific services chosen. Please contact us for a detailed quote.

Our team will reach out via your preferred contact method within 48 hours to discuss your enquiry further.

Frequently Asked Questions​

MEETINGS & EVENTS

Discover answers to frequently asked questions to help you plan your perfect event.

Dining images at Aquarius Kigo REsort_

Frequently Asked Questions​

Restaurants

Find answers to frequently asked questions about our restaurant to make your dining experience even better.

Yes, you can modify your reservation by contacting us directly, subject to availability.

While we cannot guarantee specific tables, we will do our best to accommodate your preferences.

Yes, for large parties or special events, please contact us directly to discuss arrangements and menu options.

We recommend smart casual attire.

Yes! Please let us know in advance, and we’ll have one ready for you.

EXCLUSIVE PROMOTION

Elevate Your Stay with Our Special Offer

Book now and treat yourself to an unforgettable escape at our hotel. Experience luxury, comfort, and personalized service like never before!

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